Senior Scrum Master

DeepLight AI is a specialist AI and data consultancy dedicated to transforming the regional corporate landscape through bespoke, high-impact intelligent systems. Based in the UAE, we partner with organizations across diverse sectors—with a deep-rooted expertise in Financial Services and Banking—to bridge the gap between complex data and actionable business strategy.

At DeepLight, we don't believe in "off-the-shelf" fixes. We deliver tailored AI solutions designed to integrate seamlessly into existing enterprise architectures, ensuring that innovation is both scalable and secure. From building robust data foundations to deploying sophisticated AI platforms, we empower our clients to lead in an increasingly automated world.

As the Senior Scrum Master for our AI department, you will operate as a data-driven leader at the heart of a high-stakes FinTech enterprise. Your focus extends beyond individual squad health; you will spearhead the Scrum of Scrums (SoS) to synchronize efforts across multiple teams and manage complex cross-project dependencies. By leveraging expert Jira orchestration, you will provide senior leadership with a unified "single source of truth," ensuring that our AI initiatives are delivered with transparency, predictability, and excellence.

Your responsibilities as the Senior Scrum master involves:

• Program Orchestration: Leading the Scrum of Scrums to align multiple AI squads, proactively identifying inter-team dependencies and resolving priority conflicts to keep the broader program on track.
• Multi-Board Governance: Maintaining high-integrity data across a shared Jira Space, ensuring individual team boards accurately reflect specific priorities while rolling up seamlessly into a consolidated program view.
• Executive Visualization: Designing and managing custom Jira dashboards for senior stakeholders, providing real-time insights into Sprint Goals, Burndown, Scope Creep, and quarterly velocity trends.
• Flow & Capacity Management: Facilitating all standard Agile ceremonies and meticulously manage resource capacity to ensure sustainable, high-quality delivery across various workstreams.
• Process Standardization: Establishing and enforcing a unified Definition of Ready (DoR) and Definition of Done (DoD) across the department, ensuring consistent output within a highly regulated banking environment.

As an AI consultancy, our greatest asset is the expertise of our people.

While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight.

We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.

You will be the face of our firm, tasked with building trust, articulating the "why" behind your technical decisions, and effectively "selling" your vision to high-level stakeholders.

If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.

Requirements

What we need you to have:

• Proven track record in managing Scaled Agile environments or Scrum of Scrums for departments with multiple, concurrent workstreams.
• Expert-level proficiency in JQL (Jira Query Language) and Advanced Roadmaps to track and visualize dependencies across multiple boards.
• At least 5 years of experience in technical environments, with the ability to navigate the unique security and documentation rigors of the financial sector.
• Superior ability to translate fragmented squad data into cohesive "Program Health" reports for non-technical leadership.
• Professional Scrum Master (PSM II/III) or Certified Scrum Master (CSM).
• SAFe (Scaled Agile Framework) or SMC (Scrum Master Certified) with a specific focus on scaling methodologies.

Benefits

The benefits you'll enjoy as part of this role include:

• Competitive salary
• Comprehensive personal health insurance
• Visa Sponsorship for the successful individual
• Professional development and certification support
• Subscription reimbursement relating to your role
• Opportunity to work on cutting-edge AI projects
• Monthly Employee Incentive program
• Career advancement opportunities in a rapidly growing AI company
  

This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.

At DeepLight AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.

Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.

If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.