What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
Our Anti-Money laundering (AML) Associate will be an integral part of our operations team. The AML Associate will primarily provide timely review of alerts and provide comprehensively documented conclusions in support of actions taken in accordance with the company’s policies and procedures.
You will be responsible for:
Reviewing and analyzing system-generated alerts to provide a comprehensive analysis of player transactional activity. This includes reviewing customer profiles, prior reviews, past investigations, account documentation, and conducting online research.
Making sound decisions on alerted transactional activity to either clear the activity or escalate for further review in line with established procedures.
Identifying when an alert requires escalation to investigation and following procedures in place to accurately and efficiently escalate cases.
Handling escalations received from other teams and ensuring they are reviewed, documented, and routed according to established protocols.
Supporting special projects and other AML-related tasks as assigned.