CXG is a global Customer Experience agency specializing in measuring and analysing Customer Experience within the Luxury industry. Combining multiple methodologies to deliver the most insightful and impactful recommendations, the company aims to assist our global clients in delivering a better customer experience through the analysis of customers' experiences. The Company serves lot of industries, such as the Cosmetic, Fashion, Watch & Jewellery or Automobile.
We are looking for a Czech Validator to oversee the quality of the reports delivered by the Evaluators by proofreading them. You will have to make sure that the information provided is up to the Company’s standards before it is delivered to the Client.
- Proofread the surveys submitted by the evaluators: correction of the typo mistakes and the inconsistencies
- Make sure each comment is detailed enough to explain each ticked answer
- Be responsible of the quality delivered, making sure it is aligned with the Company’s standards before the surveys are published to the client
- Ensure the timely validation of the surveys
- Get in touch with the evaluators or Operation Executives for additional information
Feel free to get in touch for additional info !
Requirements
- Native Czech + very good English as you will be contacting evaluators and Operation Executives on a regular basis
- Organizing skills to make sure the reports are delivered on time
- At least 1-2 years of Editing experience is a plus