Suit Specialist (H/F/X)
CDD – 35h/semaine
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In the role as a Specialist, you partner with the management team in coaching, training & developing team members within the specialist area to maximise sales potential & ensuring the team are expertly delivering Customer Service Excellence to drive commercial success.
What you can expect:
· Responsible to coach, train & develop team members within the specialist are
· Continuously increase product knowledge whilst building a loyal customer base of repeat shoppers
· Support in all merchandise related processes (e.g. deliveries & returns)
· Support in all stock take & cycle counts related processes
· Be familiar with all company store & individual KPI’s & targets
· Follow all provided action plans to improve productivity
· Supporting in all operations for loss prevention & stock management
· Maximise sales potential within the specialist area
· Build & maintain a strong commercial awareness of competitors & local markets
· Establish a customer centric mindset to ensure customer experience
Your profile:
· Experience in a similar position where the ability to meet & exceed targets has been demonstrated
· Passionate & knowledgeable about the brand
· Ability to be flexible & adaptable to the need of the business
· Strong communication, methodical & presentation skills
· Excellent follow-up & organizational skills
· Ability to work independently & collaboratively in a team, solution-oriented approach, effective time management
· Excellent communication and social skills in both French and English
Your benefits:
We would like to support you and give the opportunity to grow in an international environment. This, of course, with the support of your colleagues, your manager and extensive sales trainings (HUGO BOSS University). In addition, we offer:
· A market-based salary;
· Staff discount on our products;
· Monthly commission bonus;
· Working in a positive and passionate team;
· Mealvouchers;
Please note that ‘agency calls’ are not appreciated.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
HUGO BOSS – Designer Outlet Luxembourg – Route d’Arlon 199, 6780 Messancy.