MISSION
Reporting to the Store Manager, the Client Advisor will sale and build customer loyalty.
A Client Advisor's responsibilities include:
CUSTOMER RELATIONS
The Client Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:
•Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
•Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
•Assists customers during fittings and accommodating any alterations when needed.
•Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
•Introduces new customers to the brand.
STOCK
•Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
VISUAL MERCHANDISING
•Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
•Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.