Our customer provides support for the development of the liberalized Belgian energy market on the distribution level, playing a key role as an information provider. They are a joint initiative of the Belgian distribution system operators for electricity and gas.
They are responsible for the service of the CMS and PPP applications. The IT service is outsourced but the company has set up a service to the interfacing market parties (suppliers, TSOs, and DGOs). This service has been implemented in the ITIL framework. For the Problem & Change process, we are looking for a team of Problem & Change Analysts (PCA).