3rd Street is a Youth Coordinated Entry Site to San Francisco’s network of housing support services. Youth who are 18-24 years old and experiencing housing instability or homelessness can come to 3rd Street to access City & County Housing Assessments for services, wrap-around support resources, and referrals to onsite or Citywide services.
The YAP Case Manager/Problem Solver helps youth solve the problems/remove barriers that keep them from getting their own place.
Duties & Responsibilities:
The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the YAP Case Manager-Problem Solver. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.
Youth Coordinated Entry intake
In accordance with protocol, offer problem solving assistance for immediate housing solutions
Case coordination and advocacy within agency and with other CBO’s
Follow up and after care and recordkeeping in assigned database
Meeting with rehoused clients twice a month or as needed
Develop and implement policies for 3rd St’s Youth Access Point
Design & maintain YCE access office
Provide immediate support to youth (hygiene supplies, food, etc)
Designing individual support & transition plan with youth
Attend community, city, & regional housing meetings
Support for staff & youth in 3rd Street programming as needed
Maintain professional standards of performance, demeanor and appearance at all times
Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description
Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
Maintaining the strictest of confidentiality
About you:
● Skills, Knowledge, and Abilities (SKA):
○ Exceptional organizational skills with reliability and consistency in work performance
○ Flexibility with a team player mentality
○ Ability to work with minimal to moderate supervision
○ An extreme focus on good judgment with a proactive approach to problem-solving