We are looking for a Account Management Performance Analyst to be based in Bangsar South, KL. This role will be reporting to the Lead, Account Management Performance in the Commercial department. The department generally is responsible for
- Managing relationships with key partners
- Achieving key commercial KPI’s
Responsibilities include, but are not limited to:
- Project management: end to end ownership of all projects that involve the AM team
- Performance management: ensuring commercial OKR’s and AM team KPI’s are achieved, with the expectation of deep diving whenever possible to optimize performance
- Analytics: analyze data sets to diagnose issues, propose solutions, and improve overall commercial performance
- Presentations: capable of crafting decks that tell stories guided by data
- Oversee AM administration: Lead and manage administrative tasks related to the AM team, e,g, AM SOP development, target setting, & account rebalancing.
- Strong collaborative skills to work cross-functionally with Account Managers and stakeholders to understand and enhance operational processes.
- Self-driven with the ability to take on and create new assignments. Willing and eager to learn and deliver the extra mile.
- Excellent communication skills with a proactive approach to problem-solving and continuous improvement.