Position Summary
The Sales Operations Analyst supports the Business Unit by driving data accuracy, reporting transparency, and pricing governance across global sales activities. This role partners closely with Sales, Finance, Logistics, and Regional teams to deliver actionable insights on revenue performance, pricing trends, and business planning.
You will play a key role in revenue reporting, KPI analysis, pricing management, and detective controls while ensuring alignment with central controlling directives and internal governance standards.
Key Responsibilities
Sales Controlling & Reporting
- Prepare and consolidate weekly and monthly revenue reports, including turnover analysis at Business Unit and CH level
- Analyze key sales KPIs, including price change rate and performance trends
- Support Quarterly Business Reviews through data preparation, consolidation, and meeting materials for regional leadership
- Prepare board-level reports, summaries, and open point tracking
- Monitor actual revenue against new and strategic project targets
- Support forecast cycles and Target Business Plan preparation in collaboration with Regional Sales Managers and Sales Engineers
- Generate VPZ and process offer analysis reports
- Provide analytical support for BU Sales Controlling projects and continuous improvement initiatives
Pricing Management & Governance
- Maintain and manage pricing structures within ERP systems
- Monitor price increases/decreases and net price variations
- Approve orders with price deviations and ensure pricing compliance
- Manage list pricing, customer offers, and transfer pricing calculations
- Process credit and debit notes related to pricing adjustments
- Maintain and update customer master data (creation, modification, closure)
- Manage customer blocks/unblocks in local systems as required
Detective Controls & Compliance (SAL Directive)
- Perform detective controls on:
- Customer pricing offers
- Customer master data accuracy
- Sales orders and approvals
- Free-of-charge transactions
- Commissions and credit notes
- Critical Combinations of Authorizations (CCA)
- Credit limits and governance checks
- Ensure adherence to internal control standards and audit requirements
Internal Stakeholders
- Finance / Controlling (CTG)
- Business Unit Leadership & Board
- Regional Sales Managers
- Sales Engineers