Senior Management Assistant Signage and Wayfinding (1844)- Signage and Wayfinding - SFO

Under the direction of the Signage and Wayfinding Manager, the Senior Management Assistant provides dedicated oversight and coordination for the Airport’s Signage and Wayfinding program, ensuring that contracts, projects, and operational requests are effectively managed and aligned with organizational goals. The role supports continuity of operations by overseeing contract expenditures, coordinating cross-departmental efforts, and managing day-to-day signage and wayfinding activities, particularly during periods of high project volume or in the absence of the Signage and Wayfinding Manager. This position ensures timely delivery, fiscal accountability, and consistent implementation of signage and wayfinding standards across the Airport. 

The essential functions of this classification include, but are not limited to, the following:

1. Coordinate planning and work functions with Airport departments and contractors to meet established goals, maximize use of staff and resources, and respond to requests for new or modified signage and maps.
2. Support management of the Signage & Wayfinding Digital Asset Management Platform.
3. Evaluate site conditions and conduct site walks to assess signage and wayfinding conditions, identify visibility, placement and verify compliance with standards.
4. Review and assess requests for new and existing signage and mapping.
5. Conduct research and reporting activities, including identifying issues; consulting with departmental personnel and subject matter experts; evaluating documentation; conducting surveys and needs assessments; and preparing reports for management or administrative review.
6. Participate in and represent the Signage & Wayfinding section at meetings with Airport departments and contractors.
7. Lead bi-weekly Signage & Wayfinding meetings to discuss current and upcoming projects.
8. Monitor budgets, review invoices, and track contract expenditures related to Signage & Wayfinding contracts.
9. Perform other job-related duties consistent with the Senior Management Assistant (1844) classification.