The Director, Workday Consulting is a senior-level Workday leader with responsibility for platform strategy, configuration, integrations, and team delivery across Workday HCM and Financials. This role serves as the architectural authority for Workday, leads a high-performing support team, and partners with stakeholders to drive scalable, compliant, and optimized enterprise solutions.
Duties and Responsibilities:
- Provide project and team oversight of Workday HCM (Core HCM, Talent, Compensation, Benefits, Time Tracking, Absence, Recruiting) and Financials/FDM modules (GL, AP, AR, Assets, Expenses, Procurement, Projects/Grants, Reporting) for all active projects.
- Act as the Workday architectural expert, advising on system design, configuration strategy, security, and cross-module impacts.
- Lead and develop a team of Workday Specialists and analysts; ensure project health, performance monitoring, and timely delivery.
- Configure and optimize Workday business processes, calculations, validations, integrations, and organizational structures for clients.
- Oversee integrations, EIBs, reporting, audits, data validation, and error resolution.
- Lead Workday-related projects end to end, including new modules, enhancements, and upgrades; facilitate stakeholder workshops and communications.
Service Delivery Expertise
- Lead, develop, and mentor a team in the delivery of technical and functional consulting expertise, effectively managing team and individual performance.
- Initiate and focus team efforts to gather and analyze data to formulate best-practice recommendations specific to client needs.
- Effectively managing projects and the client engagement, achieving project results based upon the agreed upon SOW.
- Collaborate with Sales to create project resource plans, deliverables, and timelines to meet client needs, managing multiple clients.
- Measure project progress with a focus on project deliverables, providing solutions for complex situations ensuring timely and on budget results.
- Solicit client feedback on project team performance, making adjustments in support of measurable, continuous improvement.
Market Expertise
- Expand and identify business opportunities, developing and strengthening client relationships
- Develop and deliver innovative strategies and tools to target new and existing clients
- Provide strategic oversight and consulting services on all assigned engagements.
- Practice intellectual generosity, sharing knowledge and experiences, both internally and externally
- Expand and identify existing and new business opportunities by strengthening client relationships.
- Self-sufficient in scoping, converting and delivering all aspects of consulting projects with full accountability for commercial, service and reputational excellence.
- Practice intellectual generosity by sharing and contributing knowledge and experiences, both internally and externally.
- Promote Cielo at professional business activities, conferences, and seminars.
Cultural Expertise
- Provide and accept feedback while looking for opportunities to learn and help others
- Build trust and remain open-minded while purposely making good things happen
- Effectively manage projects, providing solutions design, and implementing and generating project results for the organization.
- Demonstrate the highest level of ethical behavior and personal integrity
- Engage in positive and proactive communication with peers and colleagues, building effective relationships within and across the business