We are seeking an experienced and motivated Field Supervisor to join our team in Elkhart, United States. In this pivotal role, you will lead field operations with a strong commitment to safety, quality, and continuous improvement. As a Field Supervisor, you will spend approximately 80% of your time in the field and 20% in the office, directly supervising field crews while collaborating with management to drive operational excellence. This position is ideal for a detail-oriented leader who is passionate about developing teams, fostering a safety-first culture, and delivering exceptional customer service.
- Provide direct supervision and leadership to field crews, ensuring all team members understand expectations and performance standards
- Support the Area Manager and General Manager in managing daily field operations and team performance
- Maintain a strong focus on safety, quality, training, employee engagement, and retention across all field activities
- Enforce safe work practices and protect company employees, customers, and assets against losses, injuries, and accidents
- Coach, motivate, and develop team members, fostering a culture of continuous improvement and professional growth
- Conduct field and vehicle inspections, attend pre-bid meetings, and meet with clients to understand project requirements
- Develop and maintain strong relationships with internal and external customers to achieve business goals and identify new opportunities
- Address customer service issues promptly and efficiently while maintaining the highest level of service standards
- Assist in preparing daily schedules and allocating resources to optimize field operations
- Monitor daily employee matters including payroll, timekeeping, benefits, time off requests, and training requirements
- Facilitate team-building efforts and maintain regular communication with team members to foster collaboration and engagement
- Support the training and onboarding of new and current employees to reduce turnover and promote operational efficiency
- Obtain and maintain ATSSA and state-specific certifications as required for the role
- Develop expertise in work zone setup and design, becoming a subject matter expert in professional flagging practices
- Perform additional duties as assigned to support organizational objectives