We are hiring for a Director of Entertainment who will be responsible for leading the creative vision, development, and seamless execution of all entertainment programming across the property. This role curates immersive experiences that bring the Faena philosophy to life—merging art, culture, performance, and emotion to inspire guests and elevate the resort’s identity. The Director will balance artistic innovation with operational excellence and commercial performance, ensuring that every show, activation, and event enhances guest satisfaction, engagement, and brand distinction.
Key Responsibilities
Strategic Leadership
- Develop and implement a comprehensive entertainment strategy that aligns with Faena’s brand narrative, guest demographics, and market positioning.
- Conceptualize and curate signature events, live performances, and cultural activations that define the Faena experience.
- Stay ahead of global entertainment and lifestyle trends to continuously evolve and innovate the resort’s programming.
Programming & Operations
- Oversee all entertainment venues and activations across the property, including indoor and outdoor stages, lounges, nightlife, pool, and beach experiences, ensuring each moment reflects Faena’s signature theatricality and artistry.
- Lead end-to-end show programming and execution, including scheduling, rehearsals, and full-scale production management across audio-visual, sound engineering, lighting design, and staging.
- Own the technical integrity of all entertainment experiences, ensuring best-in-class delivery of AV systems, live sound, lighting cues, and stage production, with seamless transitions across every guest touchpoint.
- Collaborate closely with F&B, Rooms, Spa, and Marketing to curate immersive, multi-sensory experiences that are holistically integrated into the guest journey.
Talent & Partnerships
- Identify, audition, and contract top-tier entertainers, musicians, DJs, artists, and specialty performers.
- Build and nurture partnerships with talent agencies, event producers, and cultural institutions.
- Lead and mentor entertainment teams, setting performance standards and fostering creativity.
Financial Management
- Develop, manage, and oversee entertainment budgets, both CAPEX and OPEX.
- Negotiate contracts that deliver excellence and value.
- Track and analyze financial performance, ensuring positive ROI and strategic growth in entertainment-driven revenue.
Guest Experience & Quality
- Design entertainment experiences that heighten emotional connection, guest satisfaction, and brand loyalty.
- Adapt programming to audience profiles, cultural context, and seasonal trends.
- Uphold Forbes service standards across all entertainment experiences.
Compliance & Safety
- Ensure full compliance with local laws, performance licenses, and safety protocols.
- Implement best practices for risk management, performer safety, and crowd control.