Lead the bar during assigned shifts, allocating tasks and ensuring smooth, efficient service.
Prepare the bar and floor to a flawless standard ahead of service
Guide, support, and motivate the team, fostering a culture of excellence in service and drink creation
Take and deliver food and beverage orders with precision and confidence
Work closely with the Bar Manager to train, develop, and upskill the team
Oversee scheduling, sales incentives, training needs, and outlet responsibilities
Step behind the bar or onto the floor when required, leading by example
Anticipate guest needs and deliver warm, attentive, and proactive service
Delegate tasks effectively to maintain seamless service flow
Uphold Gordon Ramsay and Fairmont service standards at all times
Follow all beverage procedures, including ordering, stock control, and dispensing
Address guest issues promptly, professionally, and with ownership
Maintain expert knowledge of the bar list to maximise upselling opportunities
Handle cash, card, and room charge transactions accurately
Ensure the bar remains clean, organised, and service‑ready throughout the shift
Participate actively in team meetings, briefings, and training sessions
Maintain clear communication across the bar team and with other departments
Support recruitment and onboarding within the bar team
Lead the beverage programme for the bar, curating an exceptional selection aligned with Gordon Ramsay’s standards and guest expectations
Drive the creation and execution of the cocktail list, delivering innovative, on‑brand drinks that complement the venue’s identity
Engage with social media as an ambassador for the bar, showcasing its personality and building guest connection
Participate in bar takeovers, industry events, and brand activations, representing the venue with professionalism and passion

Head Bartender - Club Lounge

About the role