We are seeking a professional and organized Front Office Associate to join our team in Gurugram, India. As the first point of contact for our organization, you will play a crucial role in creating a welcoming and efficient front office environment. This position requires someone who is customer-focused, detail-oriented, and capable of managing multiple tasks simultaneously while maintaining a high level of professionalism and courtesy.
- Greet and welcome visitors, clients, and employees with professionalism and courtesy
- Answer, screen, and direct incoming phone calls and emails to appropriate departments or personnel
- Maintain and manage the reception area to ensure it is clean, organized, and welcoming
- Schedule appointments and manage calendars for executives and team members
- Perform data entry and maintain accurate records and filing systems
- Process incoming and outgoing correspondence and packages
- Provide administrative support to various departments as needed
- Handle general inquiries and direct callers to the appropriate resources
- Assist with onboarding procedures for new employees
- Coordinate office supplies and equipment ordering
- Maintain confidentiality and handle sensitive information with discretion
- Support special events and meetings with logistical coordination