As an AIM Dispatcher, you will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers. This is a fast-paced, dynamic environment that requires the ability to problem solve and will provide the chance for learning every day.
What you're responsible for:
- Distributing and coordinating customer service calls.
- Communicating between scale operators, yard operations and drivers.
- Directing trucks and providing detailed feedback to scale on quality of material.
- Monitoring driver hours within provincial compliance regulations.
- Tracking incoming and outgoing orders
- Planning efficient routes based on customer pickup requests
- Ensuring safe operation processes and procedures are followed