When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Description
Summary:
PerkinElmer’s purpose is to enable scientists, researchers, and clinicians to address their most critical challenges across science and healthcare. With a mission focused on innovating for a healthier world, we deliver unique solutions to serve the diagnostics, life sciences, food, and environmental markets.
PerkinElmer is seeking a LabIT Analyst to support a key pharmaceutical customer with sites in USA and Ireland.
We offer hybrid working 3 days per week in the office, 9:00-17:00.
Responsibilities:
Administers the full lifecycle of user accounts – handles onboarding and offboarding by creating, modifying, or deactivating accounts across various systems
Role-based access control – assigns permissions according to predefined roles, ensuring users only see what they need for their job
Troubleshooting – resolves system access issues, also in cooperation with other LabIT colleagues and the customer if needed
Acts as the first point of contact, proper escalating issues to the senior staff and leadership team
Creating, managing, and maintaining accurate and organized procedures and documentation
Critical Skills:
Excellent customer service skills complimented by an ability to listen to and interpret client requests.
Ability to understand complex technology issues.
Strong verbal and written communication skills.
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
Team player with good communication skills
Prepared to work in regulated environment with structured procedures and focus on accuracy.
Basic Qualifications:
Bachelor’s Degree or relevant industry experience.
Fluent English (C1)
1+ years of technical experience including (but not limited to) Microsoft Office, business administration systems or finance systems and any user access management tools.
Familiarity with various forms of documentation, such as technical guides, user manuals etc.
Interest in laboratory and LabIT environment
We offer:
Private healthcare including dental care – MEDICOVER,
Life and long-term disability insurance – GENERALI,
Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies,
Home Office,
Allowance for working from home 150 PLN net monthly extra
Tuition reimbursement,
Referral awards,
Internal career development opportunities in multiple business areas,
Modern office facility including parking lot,
Bike ride subsidy,
CSR & sports activities,
Relaxation, gaming, and nursery room,
and up to 4 additional days of vacation,
If you are seeking a meaningful, impactful, and stimulating career, look no further and apply!