Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Job Description
Key Responsibilities
AI Infrastructure Enablement & Customer Support
- Support AI infrastructure platforms used for semiconductor and HPC workloads, including Claude-enabled services via AWS Bedrock.
- Debug, identify and fix, and resolve complex issues related to AI model access, performance, integration, and reliability.
- Act as a senior technical point of contact for internal and external customers adopting AI solutions.
- Partner with customers and internal application teams to onboard, enable, and optimize AI workloads.
- AI agents development and market place deployment knowledge is a plus.
HPC Infrastructure Support
- Support Micron’s HPC infrastructure, including compute, storage, networking, and scheduling environments.
- Assist in integrating AI workloads into traditional HPC platforms and workflows.
- Drive guidelines for reliability, scalability, security, and performance across AI and HPC systems.
- Participate in system tuning, root cause analysis, and continuous improvement initiatives.
Collaboration & Documentation
- Collaborate with cloud, security, networking, and product teams to deliver compliant and adaptable AI systems.
- Develop and maintain user documentation, operational runbooks, and customer-facing guides.
- Mentor engineers early in their careers and contribute to team knowledge growth.
Required Qualifications
- Bachelor’s degree or Master’s degree equivalent experience in Computer Science, Engineering, or related subject area.
- Hands-on experience supporting AI or cloud infrastructure in production environments.
- Experience with AWS services, including exposure to managed AI platforms such as AWS Bedrock.
- Demonstrated ability to troubleshoot and resolve complex infrastructure and application issues.
- Experience developing or supporting AI-driven applications or agents.
- Proficiency in scripting or programming (Python, Bash, or equivalent).
- Strong written and verbal communication skills, with customer-facing experience.
Preferred Qualifications
- Strong background in HPC infrastructure, including:
- HPC schedulers (LSF, Slurm, or similar)
- Parallel file systems and high-speed interconnects
- Experience supporting semiconductor or EDA workloads.
- Familiarity with containers and orchestration technologies (Docker, Kubernetes) in HPC or AI environments.
- Experience publishing applications or agents to internal or external marketplaces.
- Prior experience supporting hybrid or multi-cloud environments.
Expected Impact
- Enable reliable and scalable AI infrastructure adoption across Micron and its customers.
- Reduce time-to-resolution for AI and HPC-related issues.
- Drive adoption of AI agents that accelerate semiconductor and HPC workflows.
- Improve customer satisfaction and operational efficiency through proactive enablement and support.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich lifefor all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations,please contact hrsupport_india@micron.com
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.