Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Mercy Clinic Springfield - Family Medicine West-Bypass

Full-Time: Monday - Friday

Days

Overview:

Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice.

The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility.

In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional approach is expected.

Performs related duties as assigned.

All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation.

This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.

Qualifications:

• Education: High school diploma or equivalent.
• Education Preferred: Graduate from an accredited Medical Assistant program.
• Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic. New hire must attend MA Clinic Academy training.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.