Find your calling at Mercy!
Formulates and defines business scope and objectives as well as infrastructure requirements through research and fact-finding combined with an understanding of business and industry requirements. Performs functional analysis, requirements, definition and application module configuration and testing. Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables. Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions. Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation. Involved in the installation and tuning of modification, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality. Functions as a primary liaison between Infrastructure teams and internal and external customer teams requiring infrastructure services. Manages and cultivates the infrastructure teams relationships with internal customers and project teams. Marshalls appropriate resources to deliver infrastructure services in support of project deliverables. Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support. Deployment / Implementation planning and executing the implementation of new applications or system integration and testing. Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment. Demonstrates thorough understanding of the fundamental tools and concepts of one of the information technology teams. Applies that understanding to make independent practical contributions to moderately complex IT work within Mercy departments or functions. Detail oriented and capable for exploring innovative solutions to solve complex problems and address issues. Experience in clinical systems, including implementations, support, configuration, optimization, etc.
Position Details:
Position Description: Clinical Business Solutions Analyst
Location: Remote
Type: Full-Time
Supports all cycles of Epic Requirements:
EpicCare AMB/Healthy Planet/Emergency ASAP/Kaleidoscope/Nurse on Call/Home Health/Hospice/Haiku/Canto/MyChart
*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.
Qualifications:
Education: Bachelor's degree in related field, specialized training, or equivalent work experience.
Experience: Two (2) years of relevant technical or business work experience
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.