Find your calling at Mercy!
The Nurse Navigator is a leader providing support, mentorship, and guidance to those who provide direct patient care. The Nurse Navigator coordinates the delivery of patient care by assessing care requirements of the individual patient and makes recommendations based on severity of illness, intensity of service and skill level. The Nurse Navigator ensures patients receive timely, safe, effective and high quality care. They coordinate the patient's plan of care with the bedside nurse. The Nurse Navigator sets the expectations regarding professional conduct and serves as a resource for the patient care unit. The Nurse Navigator will hold direct and indirect care providers accountable for their professional responsibilities, and adherence to regulatory guidelines. The Nurse Navigator is responsible for management for the assigned inpatient, and outpatient population. This position is designed to facilitate an effective process of the new care model; supporting quality patient care, safety, and financial components; promoting integration of a seamless care model; coordinating patient discharge planning for post-acute services, length of stay (LOS) management and utilization management; collaborating to include coordination as evidenced by metrics, optimizing performance and adoption of best practice. Responsibilities include; pre-op education, daily rounding while the patient is in the hospital, patient discharge disposition, and follow-up care. They perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details:
Nurse Navigator - Cardiac EP
PRN
Mercy Hospital South - Outpatient Clinic
- Guides EP patients and families through evaluation, treatment, and follow‑up, ensuring a seamless outpatient experience.
- Coordinates individualized, evidence‑based care plans to optimize outcomes and improve patient satisfaction.
- Serves as a trusted clinical resource for physicians and care teams, supporting best practices and innovative EP care.
- Identifies, tracks, and navigates patients using diagnostic criteria; monitors outcomes and quality metrics.
- Drives quality improvement initiatives that enhance care delivery, efficiency, and resource utilization.
- Accurately documents in EPIC and utilization systems to support data‑driven decision‑making.
- Collaborates with physician leaders, program partners, and industry representatives to support program growth and innovation.
- Builds strong relationships with referring providers and supports community and program awareness.
- Embraces professional growth, teamwork, and a culture of continuous improvement.
Education: Graduate from approved school of nursing
Licensure: Current RN (Registered Nurse) license in state of practice.
Experience: 2-3 years’ experience required.
Certifications: BLS (Basic Life Support)
Physical Requirements:
- Position requires individuals to push, pull, and/or lift 50 pounds regularly.
- Position requires prolonged standing and walking during each shift.
- Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties
Preferred Education:
- Bachelor of Science in Nursing preferred.
Preferred Certification
ACLS Advanced Cardiac Life Support
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.