Find your calling at Mercy!

The Assistant Manager of Support Services is responsible for patient transport, voice services, shuttle services, and Specialty Patient Equipment. This leader is responsible for daily operation, recruitment and retention, staffing and scheduling, ordering and receiving, and overall performance of the department. The Assistant Manager is the primary point of contact for this department within the facility, and in partnership with the Manager facilitates all communication regarding transport within the hospital amongst other pertinent teams (vendors, clinical staff, leaders, doctors, coworkers). Due to the nature of the department providing 24/7 staff to the hospital this leader can expect to work some flexible hours at times and should anticipate visiting each shift at an appropriate frequency to be determined with their leader.

Position Details:

Minimum Qualifications:

Education: High School diploma or equivalent

Preferred Qualifications:

Education: Bachelor’s degree in health, business administration, or related field

Experience: 3 years’ experience in leadership with direct employee oversight, 1 year healthcare experience

Physical Requirements:
•    Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.                                                                                                                         
•    Position requires prolonged standing and walking each shift.                                 •    Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.   

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.