Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Qualifications
1. Composes and maintains daily schedules for EKG, Cardiac Monitoring and Stress Testing. Reviews incoming orders for accuracy, appropriate use and feasibility. Liaises with ordering providers and patients for alterations as needed.
2. Hires, trains, manages and mentors technical and administrative staff, cross-covering when necessary.
3. Provides administrative oversight of the MUSE application, including onboarding new users, ensuring timely processing of studies, troubleshooting errors, performing database sorts and report pulls, and liaising with readers, BioMed and non-lab users.
4. Provides administrative oversight of Cardiac Monitor vendors’ web portals, including onboarding new users, ensuring timely processing of studies, troubleshooting errors, performing database sorts and report pulls, and liaising with readers, 3rd party vendors and non-lab users.
5. Meets regularly with leadership group to discuss strategic goals, plan process updates, and implement interventional tactics.
6. Acts as the face of the labs in communications with patients, other hospital employees, research studies and 3rd party vendors.
7. Acts as local owner of the labs’ electronic resources, such as EPIC orders depots, scheduling templates, SFAs, and application interfaces.
8. Composes and disseminates lab reading schedules to covering physicians and their support staff.
9. Performs regular testing for quality assurance, productivity and efficiency. Provides updates to leadership and feedback to staff as necessary.
10. Maintains lab equipment and supply par levels.
11. Acts as timekeeper for lab employees.
12. Adjudicates safety reports and liaises with HR, Patient/Family Relations, Environmental Health and Safety to ensure a safe and hospital environment for patients, visitors and staff.
13. Responsible for ensuring readiness for Joint Commission.
14. Adjudicates subordinates’ annual reviews, performance improvement plans, corrective actions and terminations when necessary.
15. Performs all other duties and responsibilities as required.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$79,560.00 - $115,720.80/Annual
Grade
7
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.