Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Managing Consultant, Services Business Development - Strategic Cobrands
Overview: Managing Consultant, Services Business Development - Strategic Cobrands
Be part of a team that brings the best of Mastercard to our most strategic customers.
The Services team and the solutions that we deliver fuel growth for our Financial Institution and Retail & Commerce partners globally by providing cutting edge services in the areas of Customer Acquisition & Engagement, Business & Market Insights, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique and evolving solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs), and the ability to form and manage successful lasting client relationships.
Find out about our solutions here: Mastercard Services (mastercardservices.com)
The Role
As Managing Consultant in Services Business Development, you will be instrumental in driving the growth of our most strategic merchant Cobrand Clients in the United States. The role is about more than payments and favors expertise in the broader merchant business including vertical expertise in retail or travel, business and market insights, customer acquisition and engagement, open finance, and security solutions including identity verification, fraud detection, and cybersecurity.
You will work in lockstep with account teams and be responsible for managing a portfolio of strategic clients, building on existing services relationships and initiating relationships in new buying centers to generate and qualify opportunities and promote Mastercard Services solutions to drive value.
To be successful the ideal candidate will:
• Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
• Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
• Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
• Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
• Lead both formal and informal pitches from storyboarding to face-to-face presentations, delivering compelling and concise presentations that effectively communicate key insights and recommendations.
• Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
• Support project / customer success teams in problem-solving efforts and structuring project workplans.
• Coach and provide valuable feedback to team members, fostering their professional growth.
• Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.
All About You
• Significant, management consulting experience, preferably in professional services, software as a service (SaaS), data & analytics, loyalty and/or cybersecurity solutions.
• Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams.
• Strong communication and persuasion skills, both written and oral.
• Exceptional relationship management skills, fostering long-term partnerships with clients.
• You are a strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
• You have a strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise
• Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, legal approval, contract execution, and project kickoff.
• Experience managing projects and teams, showcasing your leadership abilities.
• Knowledge of consumer and commercial payments market is a plus
• Comfort with macro-economic concepts and corporate finance is a plus
• High level of energy, drive, enthusiasm, initiative, and commitment.
• Outstanding multitasking abilities in a fast-paced, deadline-driven environment.
• Bachelor degree in Business Administration, Commerce, Economics, Finance, Marketing, Management, Systems Engineering or related field.
• An MBA or relevant post-graduate degree is preferred.
National Salary Band (Regardless if Location): $153,000-$229,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.