Land O'Lakes is hiring an Associate Deduction Analyst to join our Dairy Foods deductions team.
This role is located at our Arden Hills, MN Corporate Headquarters (Hybrid work arrangement each week Tuesday, Wednesday and Thursday)
Key responsibilities will include:
·Collect invalid deductions by contacting our customers via phone, email, and customer portals.
·Maintain a positive and profitable customer relationship while adhering to deductions policies.
·Lead and hold brokers and internal sales teams accountable while partnering with them to collect or resolve unjustified deductions.
·Proactively focus on reducing or eliminating future invalid deductions.
·Develop and distribute deduction reports utilizing Excel and Power BI and analyze trends.
·Prepare for and present to internal deduction council meetings.
·Attend and participate in external industry group meetings.
·Occasional travel (up to 1-2 times/year).
Education/Experience Required
·Bachelor's degree along with up to 1-2 years previous work experience; related experience in lieu of degree may be considered.
·Excel experience with capacity to analyze and improve reporting data.PowerBI desired.
Competencies/Skills:
·Strong people skills and the ability to negotiate with all levels of employees in our customers’ organizations, as well as within the Land O’Lakes organization.
·Excellent interpersonal communication skills - both written and verbal.
·Strong organizational skills dealing with large volumes of deductions, prioritizing deadlines, and making decisions involving significant dollars
·Ability to enforce corporate goals and guidelines while maintaining customer relations.
$61,360-$92,040.In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.
Land O’Lakes and our global entities support diversity in employment practices.
Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.