Workplace Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Assistant

Location: 8 Salisbury Square House, London, EC4Y 8AP

What this job involves: 

To provide administrative and front of house support duties in accordance with company policies & procedures, and in keeping with Account Management requirements. Assist in the achievement of the Key Performance Indicators and operational targets for the site and perform duties with integrity & diligence in a professional manner.

What your day-to-day will look like:

• Receive, inform, and guide visitors including co-ordination with Gartner employees. Coordinate and distribute refreshments where applicable.
• Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation in supervised area
• Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery within managed area.
• Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance.
• Ensure appropriate follow-up with customers
• Read and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the Gartner satisfaction surveys.
• Maintain conference room booking schedules to maximize efficient use of space, using initiative to assist associates the best we can to accommodate all meeting room requests
• Responsible for maintaining all contacts list including 3rd party service providers / contractors.
• Responsible for management, maintenance, and upkeep of the office and reception areas ensuring it is always presentable.
• Aid in general administrative activities and any other duties as assigned by Senior Facilities Management team including travel requests & booking arrangements
• Assist in mailroom and associated functions including assistance to mail service and couriers.
• Participate as a key team member in responses to emergency situations.
• Assist with arranging of “cover” during periods of annual leave.
• Coordinate and assist Gartner with local office events.
• Assist in performing other duties.
• Carry out Site Inspections
• Covering the Egham site during holiday & sick leave
• Carrying out room set-ups to large conference rooms

Skills/Qualifications

• Sound inter-personal / communications skills.
• Need be a team player with Gartner-facing capabilities, enthusiasm, and willingness to learn / take responsibility.
• Strong PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions

Environmental Conditions:

• Environmental conditions will be based on the job being performed and work will take place in an office setting.

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Location:

On-site –London, GBR, Surrey, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.