JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Description
Technical Building Operations Manager
Essential Duties, Responsibilities
& Accountabilities
In liaison with the Hard Services Manager to ensure the site is operated in accordance with local legislation.
Accountable for ensuring that planned maintenance activities are carried out, in compliance with the tasks as set out and Site SOPs, Processes, and any adopted procedures.
Maintenance of plant and utilities to ensure appropriate and correct operation, to efficiently and reliably operate within specification while ensuring that records are maintained as required by Operational, Regulatory and Statutory practice.
Identifying, Planning & scheduling of PPM in all service delivery aspects.
Producing Purchase Orders, Work order numbers and requisition requirements
To be familiar with CMMS systems for the use and issuing of small works and PPM requirements
Act as a competent person in attending Testing and Commissioning with the view to providing feedback on findings and observations.
Carryout all works in an appropriately health and safety conscious manner following material safety instructions and using, permits to work, risk assessments, method statements where appropriate to do this.
Maintain records appertaining to operations, PPM schedule, reactive maintenance, the emergency maintenance systems and other engineering, building fabric records including operation and maintenance manuals and drawings.
Provide technical support for projects and assist with commissioning and hand over works for plant and user equipment.
Work alongside the principal contractor to identify training needs.
Be proactive with regard to preventative/reactive maintenance and out of scope or project works.
To adhere to the Maintenance Management system in all engineering practices, including planned and reactive tasks, to meet and exceed the expectations of GRP, and agreed service level agreements.
Undertake small installation works, repairs to Mechanical and Electrical plant and equipment Quality Arrangements.
Develop and maintain, standard operating procedures (SOP) and Engineering Operational Procedures (EOP).
Accountable for ensuring that planned maintenance activities are carried out, in compliance with the tasks as set out and Site SOPs, Processes, and any adopted procedures.
Maintenance of plant and utilities to ensure appropriate and correct operation, to efficiently and reliably operate within specification while ensuring that records are maintained as required by Operational, Regulatory and Statutory practice.
NOTE: All details are provided for guidance only and do not necessarily limit the responsibilities and accountabilities of the role.
Additional Duties & Responsibilities
Assisting the JLL Engineering Team - skills and performance in conjunction with the site team.
Able to work shifts on occasions out of hours.
Subject to on call rota out of hours if required.
Health and Safety
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.
Experience
Minimum of 5 years’ experience in a Multi Skilled Building Services Maintenance Contracting Environment.
Skills
Ability to build and maintain strong Client relationships.
Intermediate Microsoft Office experience (Excel, Word, Outlook, Teams, One Drive, Slack, Google Drive/Sheets) required.
Ability to manage and prioritise workload.
Team player, hard worker, good interpersonal skills, ability to communicate well in both oral and written reports.
Ability to display initiative, confidence, and professionalism in all dealings.
Ability to take ownership, and passion to win, and a growth mindset.
Competencies
The core support team competencies framework for this position are:
Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members.
Proven self-starter that consistently delivers to outcome specifications.
Focused on continuous growth – Focus on their own professional development and learning.
Interpersonal Skills -Excellent interpersonal skills with ability to network at all department levels, team player with proven problem-solving skills.
Self-Drive – Driven to meet deliverables of the role, manage time effectively.
Obtaining Results Through People – supports, challenges, and develops others so that they can give their best and deliver against expectations.
Drive For Excellence – manages activities to ensure high standards are achieved in all areas of their role.
Teamwork –Support the Lead Technician and team to maximise their contributions and effectiveness, influencing personal commitments.
Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
Planning, Organising & Executing – plan, organises and schedules activities and resources, monitoring the execution against timescales and plans.
Risk Management – effectively manages risks and ensures that the interests of the business, others and self