Sr. Executive Event & Meeting Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Event Planner is responsible for all aspects of the planning and execution of internal meetings and events

including reservations, room setup, catering, rentals and AV. This position will provide on-site meeting support and assists with off-site events as necessary. The Event Planner will oversee the overall client relationship, managing expectations and ensuring seamless operations of the on-site conference center, meetings and events. The Event Planner is responsible for ensuring the team delivers exceptional client experiences every day through proactive communication and high touch hospitality focused service. The role is Client facing and the

must be able to exhibit exceptional customer service and communication skills.

Key Responsibilities

• Establishes strong relationships with the client’s business units to build trust, understand their needs and consistently exceed client expectations for on-site meetings & events.

• Demonstrated expertise in managing high profile meetings and events with senior executive participation including detailed project planning and support.

• Consult with meeting center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering and event support.

• Oversee and coordinate scheduling of conference center and meeting rooms including a comprehensive meeting calendar. Ensures disciplined planning of recurring meetings, ensuring executive availability and

resource allocation.

• Consistently deliver high standards of care during events, exceed client expectations and anticipate needs.

• Facilitates customer experience training, induction, on-boarding and ongoing training programs for employees.

• Source vendors create accurate and detailed RFPs for services (as needed) evaluate proposals and make recommendations to leadership on rooms that will accommodate specific program needs.

• Develops playbooks, tools and lead programs which improve the client experience, efficiency and effectiveness of service delivery, performance, quality, safety and risk.

• Coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.

• Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies.

• Manage vendor relationships and contracts to leverage maximum financial benefit for the client and ensure timely payment to vendors.

• Assist with off-site meetings and events, as required

Qualifications

• Bachelor’s degree or equivalent work experience

• 3-5 years of experience in event planning, project management, hospitality, or related field with direct

supervisory experience.

• Demonstrated organizational skills, ability to manage multiple projects and move quickly from one project to another while maintaining thorough records.

• Requires the ability to be flexible and balance competing priorities

• Remains calm under pressure and resolves problems efficiently and quickly

• Requires the willingness and ability to modify schedule to provide support to client’s events and meetings

• Excellent written and verbal communication skills with a variety of individuals, including executive and support level client contacts

• Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.

• Track record of initiative, integrity and good judgement.

• Professional demeanor and appearance, treating others with respect and consideration

• Highly collaborative with strong interpersonal skills.

• Proficient skills in Microsoft Office Suit

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.