Account Administrative Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As the Account Administrative Assistant supporting JLL's global property services contract with the Australian Department of Foreign Affairs and Trade, you'll play a vital role in ensuring smooth operations across one of the most complex and geographically diverse property portfolios in Australia. Based in Canberra with our account leadership team, you'll coordinate essential contract management and governance functions while providing high-level administrative support to senior executives. Your work will directly contribute to successful service delivery across DFAT's 100+ diplomatic missions spanning approximately 90 countries, encompassing over 1,200 properties including embassies, chanceries, offices, and residences.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role offers the opportunity to be part of a collaborative, purpose-driven team managing a portfolio of significant national importance.

This role is based in Canberra.

What your day-to-day will look like:

• Assist the Global Compliance Manager with technology administration, security coordination, and system access management to ensure seamless operations across the account.
• Support the Contract Manager in meeting all contractual obligations, governance requirements, and performance standards, helping maintain JLL's reputation for excellence.
• Provide executive-level administrative support to account leadership, including coordinating complex meeting schedules, organizing travel arrangements, and managing communications.
• Draft meeting agendas, prepare comprehensive minutes, and follow up on action items to keep projects and initiatives moving forward effectively.
• Maintain accurate records and documentation systems, ensuring information is organized, accessible, and compliant with both JLL and client requirements.
• Coordinate team administration functions such as passport management, processing security clearance applications, and monitoring completion of mandatory training programs.
• Handle sensitive and confidential information relating to diplomatic properties and operations with the highest level of discretion and professionalism.
• Build and maintain positive relationships with team members across the globe and DFAT stakeholders, supporting what sets JLL apart — our culture of collaboration, locally and across the globe.

Required qualifications:

• Ability to obtain and maintain Australian government security clearance at NV1 level or higher.
• Proven experience in an executive support, administration, or coordination role with demonstrated ability to manage multiple priorities.
• Excellent organizational and time management skills with strong attention to detail.
• Strong written and verbal communication skills with ability to draft professional correspondence.
• High level of proficiency with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).
• Demonstrated ability to handle confidential information with discretion and maintain professional integrity.
• Capacity to work both independently and collaboratively as part of a team.

Preferred qualifications:

• Existing Australian government security clearance at NV1 level or higher.
• Previous experience in commercial property sector, facilities management, or Australian Public Service environment.
• Experience supporting geographically dispersed teams or working in a global organization.
• Understanding of contract management, governance frameworks, or compliance processes.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.