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Facility Executive – Soft Services
Facilities / Administration / Integrated Facilities Management (IFM)
Facility Manager / Assistant Facility Manager
To manage and supervise all soft service operations within the facility, ensuring a clean, safe, hygienic, and employee‑friendly workplace while complying with company standards, statutory requirements, and service level agreements (SLAs).
Oversee daily operations of housekeeping, cleaning, pantry services, front office, pest control, waste management, and landscaping (if applicable).
Ensure high standards of cleanliness, hygiene, and aesthetics across the facility.
Monitor service quality and compliance with agreed SLAs.
Supervise outsourced staff and vendor teams.
Ensure correct deployment of manpower as per rostering and workload.
Coordinate with vendors for training, performance improvement, and issue resolution.
Verify attendance, grooming, discipline, and productivity of staff.
Ensure adherence to HSE (Health, Safety & Environment) standards.
Conduct regular inspections and audits for cleanliness and hygiene.
Ensure proper handling and disposal of waste as per regulations.
Support statutory compliance related to soft services.
Act as the single point of contact for employees and internal stakeholders for soft service‑related issues.
Handle service requests, complaints, and escalations professionally.
Coordinate with other facility teams (hard services, security, administration).
Maintain daily MIS reports, checklists, and inspection logs.
Track consumables usage and inventory (cleaning chemicals, pantry items).
Prepare monthly performance reports and cost summaries.
Monitor consumption of materials to avoid wastage.
Support budget control and cost‑saving initiatives.
Ensure optimal utilization of resources.
Suggest improvements in cleaning methods, materials, and processes.
Implement best practices in soft services management.
Support audits, certifications, and compliance initiatives.
Knowledge of soft services operations and standards
Vendor and manpower supervision
Strong communication and interpersonal skills
Problem‑solving and complaint handling
Basic computer skills (MS Excel, email, reporting)
Attention to detail and time management
Any Graduate
2–5 years of experience in soft services or facility management
Experience in corporate offices, IT parks, or commercial buildings preferred
Location:
On-site –Bengaluru, KAScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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