Facilities Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the role:

You will play a key role, sitting at the reception desk , you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.

What this job involves

• Manage the telephone console, receive and divert incoming calls

• Receive, greet, guide visitors including co-ordination with employees

• Responsible for maintaining telephone registers

• Responsible for maintenance and upkeep of the front office/ reception area – clean and presentable at all times

• Administer meeting and conference room bookings

• Distribute of internal and external mails throughout the office and coordinate with courier companies to handle outbound mails and parcels

• Monitoring and ensure pantries and mailroom are clean and tidy

• Maintain records for office supplies and services order expenses and assist in invoice processing

• Responsible for ensuring availability of magazines/ brochures and directory signage

• Provide a Helpdesk service, maintain Helpdesk Tracker and escalate calls to the Facilities Manager depending on urgency

• Provide assistance in general administrative activities and any other duties as assigned by

  Co-ordinate and assist with local office events

Visitor reception

• Greeting and help to inform when the visitor comes

• Sign in at the front desk to get a visitor pass and change for visitor ID card

• Visitor temp card and access application

• Taxi calling service

• Support to guide visitor/ student to the right place

• Access security control, pay attentions to strange person

Phone call service

• Help to transfer to the right person or message

• Pay attention if there comes strange calls

Package/Letter service

• Inform employees to received their package, letter, business cards etc.

• Packing and sending package to each office site

• Colleagues from the other department ask for help

Stationeries service

• Ordering and maintaining all the office stationeries

• Papers(Letter/Clean Room papers)

• Hygiene products order

• Help to deliver to employees

Parking management

• Print the parking tickets for visitors if needed

• Inform employees our parking rules and given the parking permitand elevator card.

Others

• Supporting security awareness and badging

• Manage some simple projects of administration

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

• Office computer document software processing ability

•  Relevant receptionist work experience

•  good communication skills

• Friendly working attitude, responsibility and patience

• Proficient in English listening, speaking, reading and writing

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.