IQVIAsupports Patients and other healthcare stakeholders through their journeyacross Awareness,Access & Reimbursement, Affordability& Financialassistance, Pharmacydistribution, and Adherence.
We are seeking aProject Implementation Manager with experience of this domain gained thougheitherproject management,programoperations,patient supporttechnologies, orotherrelevantroles.Exposure toAccess and Affordabilityworkflowsisparticularlyapplicable.
The Project Implementation Manager will be expected to perform the following functions across multiple clients andprojects:
Define and set expectations ofprojectdeliverywithinbroaderprograms,ensuringclient needs are metwhilesettingachievablemilestones based on team capacity.
Work closely with internal cross-functional teams to ensure successful andtimelyprojectimplementation,managingprogram, operationaland technicaldependencies.
Oversee communication with clientsforspecificproject deliverableswithina wider program,includingrequirementsand otherinputs,negotiation of timelines,contractual documentation,project planning, status reporting, and change orders.
Serve as primary project/escalation contact with internal and external customersfor specifictechnical product components.
Representingthe projectwhileconsultingwithandbringing inteam membersto reach decisions,taking decisionsasappropriate.
Bring continuous improvement byidentifyingandintroducingprojectimprovement opportunities that best matchclientneeds.
Essential Functions
Manage projects frominceptionthrough the end of project life cycle whileoptimizingproject timelines,client expectations, and quality
Work directly with clients andinternaltechnical and operational leaders tocaptureexpectations andrequirements, proactivelyidentifyingany misalignment
Assistbusiness system analystsinrunningrequirements workshops, achieving signed-offBusinessRequirement Documents, projectdocumentationand work instructions
Develop project plansincludingtimeline,dependencies, and risk analysis
Project implementationin accordance withthe client contracts and business requirements document
Coordinate and leadregularclientand internalstatus meetingsto ensure alignment of understanding and progress against deliverables
Define,updateand distributestatus reports asappropriate tocommunicatechanging business needs andproject progress
Coordinate variouswider programdeliverables withcross-functional groupswithin and external to the organization.i.e.Program Managers,operations, technicalgroups,client stakeholders,and technology partners to ensure smooth delivery of projects
Proactively escalate risks and own resolution for any operational issuesimpactingproject schedules
Ensure all documentation related to project delivery ismaintainedinappropriate systems
Mayparticipatein proposal development and sales/proposal presentations
Personal attributes
Work in a fast-paced environment
Multi-task across assignments for multiple clients
Take ownership and be accountable for assigned projects
Strong communicationand interpersonal skills
Ability toestablishand maintain effective working relationships with coworkers,managersand clients
Keep detailed and organized documentation
Qualifications
Bachelor's Degree
Five years of relevant experience
Demonstrated ability to deliver results to theappropriate qualityand timeline metrics
Knowledge of