Key Accounts Manager - Pharma/Healthcare

IQVIA is looking for talented and passionate applicants at a Key Account Manager level to join our Commercial Sales Team in South Africa.

As a Key Account Manager, you will promote, recommend, and sell solutions, products and services to your Key Account Portfolio. This includes developing, managing, and implementing sales strategies, identifying potential customers, and cultivating existing customer relationships to close deals.

Our Key Account Managers work closely with our consulting services to coordinate the best solutions for our clients. Get client referrals and increasing amount or type of coverage for existing accounts; continuously liaise between internal teams and clients to ensure service delivery; and serve as a primary contact on an ongoing basis by addressing ad hoc client requests and managing client satisfaction.

Main Responsibilities

• Fosters sustainable and profitable partnerships with major clients by developing and maintaining multiple stakeholder relationships within each account.
• Leveraging IQVIA’s solutions to add value and identify new business opportunities and ultimately grow revenue.

Desired Qualifications and Experience

• Bachelor’s degree or similar required.
• Typically requires 5+ years of prior relevant pharmaceutical/healthcare industry experience, ideally in multiple roles such as Sales (required), Account Management (preferred), Sales Management, Product Management, Marketing (preferred), Sales Force Effectiveness and Business Operations/Analytics (preferred).
• Industry Knowledge – Thorough understanding of the nuances of the South African healthcare sector.
• Emotional Intelligence - Connect with and effectively manage all client and internal engagements.
• Problem Solving and Analytical – Basic analytical ability to assess challenges and provide solutions.
• Collaborative - Works well with others to proactively meet client needs and drive success.
• Action and Deadline Orientated - Operates with a sense of urgency in a deadline-orientated environment.
• Learnability - Strong ability to expand their knowledge base and continuously grow.
• Attention to Detail - Detail-orientated, but not at the cost of slowing down progress.
• Strong Communicator - Articulate an ability to effectively express themselves.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.