Job Family:
Investigator
Travel Required:
Clearance Required:
What You Will Do:
Manage and supervise a team of Team Lead(s), Senior Analysts and Analysts, executing across a variety of regulatory compliance and financial crime-related functions, to include, but not limited to, Bank Secrecy Act (BSA), Anti-Money Laundering, Office of Foreign Asset Controls (OFAC), Know Your Customer (KYC), including Identification Verification (ID&V), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Ongoing Monitoring Ongoing Monitoring, and/or fraud investigations for our client.
Oversee team performance regarding production and quality of project resources which can range from Team Leads, QA’s and Senior Analysts/Analysts.
Understand client processes, guidance, and expectations. Clearly articulate guidance to team based on client expectations and prior subject matter experience.
Lead initial and ongoing training efforts to ensure consistency and quality through large and small group meetings and 1-on-1 discussions.
Coaching, training, and operational alignment across the project.
Perform quality assurance reviews of teams’ work product in accordance with client QA expectations, including oversight of Team Lead and QA review processes and output. Accurately and thoroughly assess teams’ work product quality and leveraging practices consistent with industry standards to provide coaching and constructive feedback to team to ensure quality decisions and appropriate review of potential illegal activity.
Monitor and manage work queues across processes and prioritize assignments to minimize operational impact. Oversee and manage alert/case assignments as required.
Monitor, manage and communicate production metrics on and individual and team level across project resources.
Assist in the preparation of internal and client-facing status updates regarding team performance, incorporating relevant key performance indicators. Assist with analyzing and providing context to the reporting data.
Lead root cause analyses and remediation efforts, as necessary.
Interact with the client regularly regarding team production and quality, process enhancements, identification of emerging trends, and other issues identified.
Create and present quality deliverables that support essential project workstreams.
Serve as performance manager for Team Leads, QA’s and/or Senior Analysts/Analysts.
Assist in the interviewing and hiring process for new team members.
Manage and implement additional project responsibilities such as onboarding and offboarding, system access, etc.
Keep abreast of regulatory requirements and industry practices.
What You Will Need:
Bachelor’s degree from an accredited college/university and a minimum of 7 years relevant experience (Relevant experience may be substituted for formal education or advanced degree).
5 days a week in the office is required
Ability to manage and prioritize several tasks simultaneously and autonomously.
Experience managing teams and performance with expertise in delivering clear, constructive feedback and driving both individual and team performance.
Subject matter expertise in the areas of OFAC Sanctions, Anti-Money Laundering, Financial Fraud Investigations, and/or other regulatory compliance areas.
Understanding of the legal, corporate governance, and regulatory environment related to the BSA and USA PATRIOT Act as well as knowledge of industry practices for operationalizing controls.
Strong written and verbal communication skills including developing presentations for different audiences (Client Stakeholders, Senior Level Executives, Guidehouse Leadership).
Strong proficiency in Microsoft Excel and other Microsoft Suite Products.
Ability to quickly learn and adapt to new policies, procedures, and vendor systems.
Ability to handle privileged and confidential information.
A demonstrable willingness to work more than 40 hours when needed.
What Would Be Nice To Have:
CAMS certification.
End to end understanding of Transaction Monitoring/ Screening/ Fraud Operations/ SAR Reporting/Identification and Verification of Customers, KYC, CDD and EDD.
Project management and client relations experience.
Training and mentorship experience.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.