Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.
About the Role
Poshmark is seeking a Director, PR & Communications to lead and evolve how our story is told—externally and internally—as we continue to strengthen our position as the leading fashion resale marketplace and a key player in the future of retail. This role is responsible for defining and executing a communications strategy that supports business priorities, reinforces brand trust, and engages our global community.
Reporting to the Senior Director of Brand Creative, this role serves as a strategic advisor to the executive team, shaping Poshmark’s narrative across corporate, consumer, and internal communications. The role blends strategic vision with hands-on leadership and is key to protecting and elevating Poshmark’s reputation.
Responsibilities
Develop and lead a communications strategy spanning corporate, consumer, executive, and internal communications
Advise the executive team on high-impact, sensitive communications
Manage and develop 1 direct report and external agency partnership
Create KPIs and measurement frameworks to assess communications impact
Own Poshmark’s external narrative and ensure compelling storytelling
Lead media relations and build relationships with key media
Develop and execute executive thought leadership programs
Lead crisis communications and partner with Legal and leadership
Oversee PR agencies and vendors
Design and execute an internal communications strategy
Partner with CEO and leadership on internal messaging and change communications
Ensure internal communications reinforce culture, values, and priorities
6-Month Accomplishments
Assess and refine communications strategies and messaging
Develop a strategy for engaging agency partners
Build relationships with executive leadership and partners
Define a clear communications roadmap with success metrics
Strengthen media relationships and identify storytelling opportunities
Implement a regular internal communications cadence
12-Month Accomplishments
Show measurable improvements in brand visibility and media quality
Position Poshmark executives as thought leaders
Lead communications through a high-impact moment (e.g., product launch or crisis)
Deliver a mature internal communications framework
Requirements
Bachelor’s degree in communications, journalism, marketing, PR, English, or related field
12–15 years of experience in communications or PR, preferably in consumer-facing, retail, fashion, or tech companies
Expertise in both external and internal communications, including executive and crisis communications
Experience leading and developing teams
Strong executive presence and ability to influence senior leadership
Preferred: mix of in-house and agency experience