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Job Purpose and Summary:
Position Summary:Automated Dispensing Unit (ADU)Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for ourpatients,and theydemonstrateethical conduct and alwaysmaintainpatient confidentiality. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to fill patient prescriptions promptly,safelyand accurately. Also,helpsfacilitatelocal client relationships by being the liaison between our clients and the pharmacy. Providing ongoing client support to helpidentifyopportunities to drive customer satisfaction.
Key responsibilities include the replenishment, audit, and support forADUcabinets installed at our customer’s facilities. Customer service/liaison representative. This includes driving to and from the facilities in company owned vehicles and ensuring regulatory compliance inside and outside of the pharmacy.
ADUSupport
Responsible for ADU operation, appearance/cleanliness, quick reference guide replacement
Restocking / destocking ADUs with medicationlocatedat Omnicare serviced facilities
Completing monthly medication audits of ADUs (inspect and verify med qty,expiration, damage,etc)
ADU software and userdatabase maintenance
ReviewADUreports for discrepancies, errors, and dispensing data
Train facility staff training as needed on ADU operation
Support coordination of New ADUinstallation;pharmacy and facility readiness including initial ADU inventory, user set-up, etc.
Responsible for troubleshooting ADU issues with the facility and pharmacy
Review and complete ADU policies,trainingand SOPs yearly
Log deliveries and returnaccompanyingdocuments asappropriate.
Keepfacility ADUsoperating atoptimallevels by providing product and monitoring inventory
Maintain and full compliance with all Federal, State and Local laws and regulations
Maintain highest professional and ethical standards
Responsible for alerting management for maintenance issues.
Maintain safe operation ofOmnicare ownedvehicles
Use of mobile phones and applications to navigate your route using basic internet applications and GPS functions per
designated route sequence
Review and complete Driver Safety policies,trainingand SOPs yearly
Minimum (Required) Qualifications
Verifiable High School Diploma or GED isrequired
Certification/licensed/registered pharmacy technician or as required by state law
The ability to concentrate on a task over a period without being distracted
Use and understand verbal and written communication to interact with customers and colleagues
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions asappropriate, and not interrupting at inappropriate times
The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Is able tojudge when something is wrong or is likely to go wrong; recognizing there is a problem
Choosing the best course of action when faced with a complex situation with several available options
Customer service orientation
Possess geographical knowledge of service area
Current, valid driver’s license in the state at the levelrequiredfor the vehicle’s operation
Ability to drive forlong periodsof time
Preferred Qualifications:
Prior experience in the long-term care industry
Previousexperience in a pharmacy, retail, medical, or customer service setting
Previousexperience as a Pharmacy Technician
PTCB National Certification
Physical Demands:
May sit, stand, stoop,bendand walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day. May be necessary to work extended hours as needed. Finger dexterity tooperateoffice equipmentrequired. May need tolift upto twenty-five (25) pounds on occasion. Visual acuity to see and read fine prints. Spec