The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job oversees load balancers and CDN platforms, handles outages, leads network design, supports system availability, deploys equipment, implements best practices, offers on-call support, manages global teams, communicates incident impacts, and creates documentation.Job Description:
Essential Responsibilities:
Minimum Qualifications:
Additional Responsibilities & Preferred Qualifications:
We're looking for a hands-on platform engineer who's built and run production systems at scale on GCP. You'll work embedded with service teams. This is a collaborative role where you'll pair with developers to solve real operational challenges. We value battle tested experience over certifications: we want someone who's debugged real production incidents, optimized costs on real workloads, and made the hard tradeoffs that come with running systems that matter.
You'll be working with engineers who care deeply about reliability, observability, and developer experience.
We're looking for someone who can translate infrastructure into code, debug across the stack, and help us continuously improve how we build and operate services.
Essential Responsibilities:
Oversee load balancers, Global Server Load Balancing (GSLB) equipment, Content Delivery Network (CDN) platforms, and troubleshoot client/server issues.
Handle proactive and reactive outages, work with vendors, and take ownership of network incidents, escalations, and root cause analysis.
Lead backbone network design and architecture for on-premises and public cloud migration, and build hybrid connectivity solutions.
Work with business unit leadership, product managers, and customers to develop project objectives, timelines, and feature requirements.
Support network system availability, manage network capacity, and ensure compliance with Information Security standards.
Deploy equipment, manage SSL certificate hosting and renewal, and build infrastructure for data centers and cloud environments.
Implement and continually improve operational procedures, systems, and network engineering best practices.
Offer on-call support, monitor infrastructure and hosted services, and troubleshoot complex issues.
Manage and influence global teams, provide guidance and support, and mentor team members in areas of expertise.
Communicate incident impacts, risks, and mitigation plans to executives, document incident information, and create network engineering documentation and best practices.
Minimum Qualifications:
3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities and
Building and managing production systems on GCP at scale
Infrastructure as Code with Terraform (or similar tools like OpenTofu)
Operating containerized workloads in production
Implementing observability and monitoring strategies
Working with core GCP services: Cloud Run, Cloud DNS, Cloud Armor, Load Balancers, GCS, Pub/Sub, IAM, Cloud
Build, Artifact Registry
Debugging and troubleshooting distributed systems
Collaborating directly with engineering teams to improve platform reliability and developer experience
Preferred Qualifications:
GKE (Google Kubernetes Engine) experience
Experience building production data ingestion pipelines and KAR (Knowledge Augmented Retrieval) for data science needs.
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