The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job contributes to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision. It requires a customer-obsessed, outcome-focused and self-driven individual. You are expected to be able to navigate and influence in a hyper-matrixed global organization and work cross-functionally with internal and external stakeholders. You are someone who would thrive in continuously uncovering opportunities and leading programs to create value and drive growth through product launches, enhancements and customer adoption initiatives in the assigned APAC markets. This job is an individual contributor.Job Description:
Essential Responsibilities:
Minimum Qualifications:
Additional Responsibilities & Preferred Qualifications:
This role will:
Combine a deep understanding of our evolving global platform offerings, market trends, with internal and external learnings, to inform and support ongoing product strategy and initiatives and continuously improve the impact of our value story and commercialization success.
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Initiate and support market research to understand the evolving needs of consumers and merchants and share those insights and implications with key stakeholders across the organization.
Partner cross-functionally to evolve PayPal’s product value proposition and messaging framework for merchants & consumers, setting the standard for storytelling and driving relevance and differentiation in market.
Lead & build a customer-centric and commercially viable product go-to-market and growth strategies and work cross-functionally with stakeholders to deliver on the strategies and plan.
Monitors metrics that inform the success of products including profitability measures, usability studies, research and market analysis and make GTM / product refinement whenever necessary.
Preferred Qualification
Demonstrated experience and competency in end-to-end product marketing / go-to-market management—from inbound (e.g., market research and opportunity discovery) to outbound (e.g., new product launches and driving ongoing adoption).
Track record of working independently and effectively in a cross-functional, hyper-matrixed environment.
Highly entrepreneurial, self-driven and independent
Has a curious mindset and a natural inclination for creative problem solving
Excellent communication skills and the ability to influence across functions and levels
Analytical and methodical – able to manage multiple, high-priority work streams with the agility, and the ability to continually reprioritize in line with dynamic business strategies.
Prior experience in APAC markets a plus.
Bilingual proficiency in Japanese and English would be advantageous, as the role involves engaging both English and/or Japanese- speaking stakeholders and peers in Japan and regionally
Subsidiary:
PayPalTravel Percent:
0PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, g