Outsourcing Senior Analyst

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job collaborates internally to influence the quality and efficiency of entity management processes. It involves determining appropriate actions, overseeing team performance, providing insights on best practices, and maintaining accurate records and documentation.

Job Description:

Essential Responsibilities:

• Collaborate internally to influence the quality and efficiency of entity management processes and programs.
• Determine appropriate actions outside of defined processes while considering alternative solutions.
• Oversee team performance and prioritize work to ensure effective project execution.
• Provide insights on best practices in corporate governance and legal compliance.
• Assist in maintaining accurate records and documentation for all legal entities and subsidiaries.

Minimum Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

What you need to know about the role

You will support the day-to-day execution of outsourcing governance across PayPal Europe, helping ensure strong oversight, regulatory compliance, and operational excellence. This role offers a unique opportunity to build expertise in a highly regulated financial environment.

Meet our team

You’ll join the Operational Resilience team at PayPal Europe, working in a dynamic and highly regulated environment. The team partners closely with Global functions, Risk, Compliance, and business stakeholders to ensure robust governance and oversight of critical services.

In this role, you’ll collaborate with teams across Europe and globally, supporting the smooth operation of outsourcing governance. Your work will contribute to maintaining high standards of compliance and ensuring PayPal continues to deliver reliable services to its customers.

Your way to impact

You will play an important role in ensuring PayPal Europe’s outsourcing governance framework operates effectively and meets regulatory expectations (CSSF, ECB). By maintaining accurate records, supporting governance processes, and enabling effective stakeholder coordination, you will help ensure transparency, control, and operational resilience.

This role provides strong exposure to regulatory frameworks, governance processes, and cross-functional collaboration in an international environment.

Your day to day

In your day-to-day role, you will:

• Maintain outsourcing records, registers, and trackers to a high standard suitable for regulatory review
• Support governance processes, including preparing meeting materials, agendas, and minutes for forums and committees
• Track agreements, renewals, and regulatory notifications to ensure deadlines and compliance requirements are met
• Coordinate with stakeholders (Entity Service Owners, Affiliate Services, Risk, Compliance) to support effective oversight
• Assist with regulatory submissions and documentation for outsourcing arrangements
• Monitor service performance and prepare dashboards on SLAs, breaches, and trends
• Track issues, escalations, and remediation actions to ensure timely resolution
• Identify opportunities to improve processes, enhance reporting, and increase efficiency

What do you need to bring

• Experience in outsourcing, third-party risk, compliance, or operational risk (financial services or consulting preferred)
• Interest in European financial regulation and willingness to build expertise in this area
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data or reporting tools is a plus
• Clear communication skills and ability to work effectively with multiple stakeholders
• Ability to translate requirements into structured processes and track execution

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because