The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
We are seeking an exceptional Chief of Staff to partner closely with the SVP/GM of Venmo. This individual will serve as a strategic thought partner, helping translate bold vision into disciplined execution across one of fintech’s most iconic consumer brands.Job Description:
Essential Responsibilities:
Minimum Qualifications:
Additional Responsibilities & Preferred Qualifications:
About Venmo
Venmo is transforming from the dominant peer-to-peer payments platform into an everyday commerce powerhouse. The platform is executing a strategic expansion to capture the broader digital payments market by leveraging unparalleled Gen Z and Millennial brand equity across merchant checkout, debit cards, and financial services. This transformation is powered by PayPal's broader strategic reinvention including cross-border capabilities, AI-driven commerce, and crypto integration combined with Venmo's iconic brand, positions the platform to compete aggressively against Apple Pay, Zelle, and Cash App. Success hinges on flawless execution of merchant partnerships, debit card adoption, user engagement, and new revenue streams, all while preserving the product’s simplicity and brand authenticity that made Venmo iconic.
The Position
We are seeking an exceptional Chief of Staff to partner closely with the SVP/GM of Venmo. This individual will serve as a strategic thought partner, helping translate bold vision into disciplined execution across one of fintech’s most iconic consumer brands.
In this role, the Chief of Staff will drive both strategy and execution, with a focus on board preparation, OKRs, and quarterly business reviews. They will work cross-functionally with leaders across product, engineering, design, marketing, partnerships, legal, finance, and operations to ensure alignment and momentum against key priorities.
Responsibilities
Drive strategic clarity and lead business planning processes
Own key strategic initiatives and ensure strong cross-functional execution
Develop and manage OKRs to drive alignment across strategic and operational priorities
Oversee financial planning, budgeting, and resource allocation
Enable leadership team effectiveness and support executive communications
Champion organizational health, culture, and talent development
Qualifications
12+ years of experience in high-growth technology or fintech across product strategy, customer strategy, GTM, or general management
Broad, cross-functional expertise spanning customer insights, pricing, segmentation, GTM, product development, and business economics
Strong operational rigor with the ability to structure ambiguity, synthesize complex data, and translate strategy into measurable OKRs
Demonstrated trajectory toward general management, with experience supporting senior executives or leading teams/functions
Exceptional communication and influence skills, with the ability to craft executive narratives and deliver high-impact presentations
Subsidiary:
PayPalTravel Percent:
0-
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:Primary Location | Pay Range:
New York City, New York | ($196,500.00 - $291,500.00 Annually)Additional Location(s) | Pay Range:
San Jose, California | ($196,500.00 - $291,500.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are: