Manager, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job manages software development projects, implements processes, ensures project delivery, analyzes technical issues, collaborates with stakeholders, and communicates technical issues with non-technical audiences. It involves setting operational targets and driving operational rigor.

Job Description:

Essential Responsibilities:

• Directly manages software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups
• Implements processes to drive strong operational hygiene for all components and systems within their group
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other
• Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends
• Competent at communicating technical issues with non-technical audiences
• Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
• Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Technical Leadership & Platform Management

• 5+ years of engineering experience with at least 2 years in a technical leadership capacity

• Experience managing or contributing to large-scale screening, decisioning, or compliance platforms processing high transaction volumes

• Hands-on background in algorithmic systems, rule engines, or machine learning model deployment

• Familiarity with business control frameworks and operational tools in financial services or regulated environments

AI/ML & Modern Technology Stack

• Practical experience building or integrating AI/ML features into production systems, including exposure to LLMs, ML models, or intelligent automation

• Working knowledge of Google Cloud Platform services (BigQuery, Vertex AI, Cloud Run, Pub/Sub, GKE) for data processing and ML workflows

• Understanding of MLOps fundamentals including model monitoring, versioning, and deployment best practices

• Familiarity with modern AI frameworks (TensorFlow, PyTorch, Langchain) and emerging AI technologies

Compliance & Risk Domain Knowledge

• Exposure to AML/KYC, sanctions screening, fraud detection, or financial crime prevention systems

• Basic understanding of regulatory requirements such as OFAC, BSA/AML, or similar compliance frameworks

• Experience working with commercial screening tools (World-Check, Fircosoft, Actimize) or building custom screening solutions

• Awareness of risk scoring approaches and false positive reduction techniques

Cross-Functional Collaboration

• Proven ability to collaborate with Compliance, Risk, Product, and Analytics teams to deliver technical solutions

• Experience translating business and regulatory requirements into engineering deliverables

• Comfort presenting technical updates and recommendations to senior stakeholders

• Ability to balance regulatory requirements, customer experience, and operational efficiency

Data Engineering & Analytics

• Solid foundation in data processing technologies (Spark, Kafka, SQL) and real-time or batch pipelines

• Experience building data workflows supporting operational systems and reporting/analytics needs

• Understanding of data quality, observability, and audit trail requirements

Team Leadership

• Experience leading or mentoring engineering teams (10 engineers) or serving as a technical lead

• Track record of fostering collaboration and knowledge-sharing within teams

• Familiarity with agile development practices and modern software development lifecycle

• Ability to balance hands-on technical contribution with people management responsibilities

Additional Valued Experience

• Contributions to technical design documents, architecture discussions, or engineering process improvements

• GCP certifications (Associate Cloud Engineer, Professional Data Engineer) or willingness to obtain

• Experience with Kubernetes, CI/CD pipelines, and infrastructure automation

• Background supporting multi-region or global platform operations

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($176,500.00 - $262,350.00 Annually)

Additional Location(s) | Pay Range:

No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your