The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This role establishes a cohesive agentic AI product vision and strategy across PayPal, shaping how AI transforms financial services for of customers worldwide. You’ll influence the AI product roadmap, from discovery through launch and scale, partnering across engineering, data science, design, risk, policy, and business units to build AI products that are both innovative and trustworthy.Job Description:
Essential Responsibilities:
Minimum Qualifications:
Additional Responsibilities & Preferred Qualifications:
Deep experience building or scaling AI/ML-powered consumer or enterprise products at significant scale.
Experience with large language models (LLMs), autonomous agents, multi-step reasoning, or AI workflow automation.
Background in fintech, payments, or other highly regulated industries.
Understanding of AI safety, responsible AI principles, model evaluation, and governance frameworks.
Experience with agentic AI concepts or frameworks (e.g., tool use, ReAct patterns, multi-agent orchestration).
Track record of driving company-wide product strategy and influencing senior leadership without formal authority.
Comfort operating in ambiguous, fast-moving environments with emerging technology and incomplete information.
MBA or advanced degree in Computer Science, Engineering, or a related technical field preferred.
Other Responsibilities:
Serves as internal thought leader and subject matter expert on agentic AI.
Establishes best practices and evaluation frameworks for LLM-powered and agentic AI features across the organization.
Navigates AI governance, compliance, and risk frameworks in close collaboration with legal, policy, and risk teams.
Champions responsible AI principles across the full product lifecycle, from design through post-launch monitoring.
Identifies and cultivates strategic partnerships with internal and external stakeholders to accelerate agentic AI capabilities.
Subsidiary:
PayPalTravel Percent:
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The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:Primary Location | Pay Range:
San Jose, California | ($218,000.00 - $323,950.00 Annually)Additional Location(s) | Pay Range:
No other locations are assigned to this requisition currently.Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
Commitment