Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Description
Position: Revenue Analyst
Location: Manila, Philippines
Summary of the Position:
The Revenue Analyst will be responsible for tasks related to revenue recognition. The individual will play a key role in ensuring accurate revenue and accounting data reporting as part of the monthly revenue close process. The Revenue Analyst will assist in the coordination, accounting, and review of sales-related transactions.
Key Responsibilities include but are not limited to:
Part of a team that ensures all revenue is accounted for in accordance with Genesys policies and accounting guidelines, including ASC 606
Reviewing the completeness and accuracy of data in the revenue system (RevPro)
Determining and processing appropriate contract updates, revenue adjustments, and other journal entries in the revenue system
Operating and overseeing revenue-related internal controls
Performing significant Excel analysis and manipulation of data to support the monthly close process and other close tasks
Preparing deal reviews and checklists to ensure revenue is being recognized in adherence to ASC 606 and company policy
Preparing analysis and journal entries as necessary to support the month-end close process
Conducting ad hoc analysis and assisting in audit requirements
Qualifications (knowledge, skills, abilities):
Experience with or willingness to learn AI-powered tool (e.g., automation, data analysis, or generative AI) to enhance accounting workflows.
Highly organized with great attention to detail
Ability to interact effectively with sales and product teams, functional peer groups, and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel
Confidence and proven record to communicate both orally and written, including the dissemination of technical information
Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines
Requirements (Education, Certification, Training, and Experience):
Minimum of 5 years of relevant industry accounting or audit experience, which includes 2–3 years of revenue accounting experience and working knowledge of revenue recognition guidance (ASC 606 or IFRS 15).
Bachelor’s degree in accounting, finance or a related field
Strong analytical problem-solving skills with a practical solutions orientation
Advanced proficiency in Excel (including pivoting, vlookup)
Strong communication and interpersonal skills
Preferred:
Experience using Salesforce.com, RevPro, NetSuite and Workday
Prior experience with SaaS company
Public accounting experience
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About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.