Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Genesys is seeking a highly skilled and motivated Sr Application Developer to join our Enterprise Integrations team. The associate will play a crucial role in analyzing, designing, and implementing large complex integration solutions across various business systems using AWS services. This position requires a good understanding of AWS architecture and services, technical acumen, and the ability to contribute as individual contributor in large complex projects and providing technical coaching for employees/teams in their technical area.
Responsibilities:
Design and Develop Integrations:
Support the design and implementation of real-time and batch integrations using AWS services such as AWS Lambda, API Gateway, S3, SNS, SQS, and others.
Assist senior developers by providing technical support and troubleshooting issues.
Contribute to the Agile sprint objectives in the capacity of an individual contributor.
Participate in code reviews and adhere to best practices and coding standards.
Collaboration and Communication
Work with stakeholders to gather requirements and assist in translating them into technical specifications.
Communicate effectively with team members and stakeholders to ensure smooth project execution
Performance Monitoring and Application Support
Documentation
Contribute to the creation and maintenance of comprehensive documentation for integrations, processes, and best practices.
Share knowledge and insights with team members to promote a culture of continuous learning and improvement.
Required Skills:
AWS Knowledge:
Programming Skills:
Integration Experience:
Leadership and Communication:
Problem-Solving and Analytical Skills:
DevOps and CI/CD:
Security Best Practices:
Agile Methodologies:
Database Management:
Continuous Learning:
Qualifications:
Technical Skills:
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About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.