You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
The Senior Product Support Specialist, will provide expert-level technical support and review for all Excellerate products. You will ensure both internal and external customers receive prompt, effective, and professional technical assistance. You will play a key role as a subject matter expert, performing various technical evaluations, process improvements, and data analysis as it pertains to products and services.
MINIMUM REQUIREMENTS:
The Senior Product Support Specialist will provide expert-level technical support and review for all Excellerate products. You will ensure both internal and external customers receive prompt, effective, and professional technical assistance. You will play a key role as a subject matter expert, performing various technical evaluations, process improvements, and data analysis as it pertains to products and services.
MINIMUM REQUIREMENTS:
Travel: up to 10%
Work Schedule: This position works a hybrid schedule between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).
KEY RESPONSIBILITIES:
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
#LI-Hybrid
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.