Job Title
Assistant Property Manager, Multifamily (Bilingual)Trailgrove (https://www.trailgroveapts.com/)Job Description Summary
The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service, at all times. Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.Job Description
ESSENTIAL JOB DUTIES:
Ensuring the smooth running of our community in a fast-paced environment.
Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Assist the PropertyManager withprovidingsuperior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completionofcompany standards.
Track and evaluate advertising, and all client traffic.
Assistthe team bymaintainingand modeling the Cushman & Wakefield mission to be the best national management company.
Assist the Property Manager with the day-to-day operations ofentireon-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and coachingteamas necessary.
Maintain residents' filesin accordance withcompany standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage andmaintainall aspects ofoverallcommunity budget and finances.
Work with leasing staff to ensure that leasing/marketing goals arebeing met.
COMPETENCIES:
Effective communication and customer service skills.
Computerliterate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping and sales skills and excellent oral and written communication skills
Determineleasing opportunitiesofstaff and work on goalsetting– improving the performance of each staff member.
Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
Work with leasing staff to ensure that leasing/marketing goals arebeing met.
Be able to manage a team.
Perform any other related duties asrequiredor assigned.
IMPORTANT EDUCATION
Bachelor’s Degree preferred
High School Diploma, GED, Technical or Vocational schoolrequired
IMPORTANT EXPERIENCE
3+ years of Property Management experience
1+ years of Management experience
Bilingual
WORK ENVIRONMENT
This joboperatesin a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filingcabinetsand fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may berequiredto travel outside between buildings in varying outdoor weather conditions. The employee may also be regularlyrequiredto remain in a stationary position (sit or stand) for 85% of the time;regularlyoperateoffice machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee mustdemonstratethe ability to exert up to 25 pounds occasionally, and/or up to 25 poundsfrequently,and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.
OTHER DUTIES
This job description is not designed to cover orcontaina comprehensive list of activities,dutiesor responsibilities that arerequired ofthe employee. Other duties,responsibilitiesand activities may change or be assigned at any time with or without notice.