Summary
Under the general supervision of the Director, the manager is responsible for the daily management of the practice. This includes, but is not limited to operational, financial, clinical, performance improvement, program development, and customer relations and patient care outcomes. The manager is the primary resource person for staff. Responsibilities also include collaboration with other departments of the Hospital to assure development, promotion and maintenance of quality programs and services.
Education
Associates degree and minimum of 5 years of related experience or; Bachelors degree and minimum of 3 years of related experience.
Certification, Registration & Licensure
Meets Licensure/Certification requirements per department and/or professional standards.
Experience
2 years progressive supervisory experience; demonstrated ability to effectively lead a team as well as be a team member.
Responsibilities
Establishes positive working relationships with providers and acts as a conduit for departmental and
organizational communication among staff and others.
Responsible for customer relations and customer service initiatives.
Manages departmental core processes, participates and supports departmental and organizational
change.
Ensures compliance with State, Local, Federal regulatory requirements. Meets all departmental,
professional and technical requirements.
Participates in establishing and monitoring annual department budget, accountable for development of
action plans related to financial performance.
Analyze financial performance on a daily, weekly, and monthly basis. Meet with department leadership to
determine opportunities for improvement and associated action plans.
Understand key performance indicators and ensure targeted benchmarks are achieved in relation to
Meaningful Use, Provider Dashboards, Revenue Cycle Metrics, etc.
Recruits, retains and develops staff and manages performance.
Takes responsibility for individual performance goals.
Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates
multiple aspects of projects, events, and other complex activities.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to hear, perform activities that require fine motor skills, and speak. The employee is frequently required to bend, reach, sit, stand, and walk. The employee is occasionally required to squat.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is frequently exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, and bodily fluids.
The noise level in the work environment is usually moderate.