The Opportunity:
Provide comprehensive educational technology support services, including managing the Marine Corps Distance Education and Training Learning Systems Support (LSS) platform and collaborating with tier 1 support personnel to refine technical support strategies. Establish course clones based on regional needs, deliver training materials in electronic formats, and develop multimedia content, such as videos, tutorials, and databases, to support instructional efforts. Advise stakeholders on course organization, database management, and content delivery solutions. Conduct research on emerging educational technologies, recommend system enhancements, and act as the point of contact for technical issues, including bug fixes, upgrades, and system maintenance. Work independently while coordinating across teams to ensure seamless delivery of technical solutions and maintain user engagement in a dynamic learning environment.
You Have:
3+ years of experience working with Learning Management Systems (LMS) or Learning Support Systems (LSS), including experience course setup and management
Experience in designing effective user interfaces, managing databases, and creating multimedia content such as videos, tutorials, documents, and spreadsheets
Experience developing and delivering training materials to varied audiences, including instructors, course directors, and staff
Experience in converting assessments for electronic delivery via Learning Support Systems (LSS) and government-approved assessment tools
Knowledge of distance education and training policies and procedures for MarineNet eLearning
Secret clearance
Bachelor's degree in Educational Technology, Instructional Design, or Information Systems
Nice If You Have:
Experience supporting military education programs or working with government-mandated systems
Experience in programming languages, such as HTML, CSS, or JavaScript, to customize Learning Support Systems (LSS) interfaces and features
Experience with conducting system quality assurance testing or user-testing methodologies to improve eLearning system functionality
Knowledge of trends in educational technology, such as virtual reality (VR), augmented reality (AR), artificial intelligence (AI), or adaptive learning systems
Ability to create and implement innovative technical solutions for course distribution and content delivery across varied user environments
Ability to troubleshoot and resolve technical and user issues in LMS or eLearning systems
Possession of strong communication and collaboration skills to work effectively with tier 1 support personnel, course developers, and stakeholders
Possession of strong problem-solving skills
Master's degree in Educational Technology, Instructional Design, or a related field
LMS Administration, Instructional Design Tools, or Project Management Certification, such as PMP, Adobe Captivate, Articulate Storyline Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.