Sales Manager, Italy
How you will create an impact
This role will generate revenue/profit margin selling AIG insurance, services, or products directly to consumers, organizations, or third parties including brokers, agents, or other distribution channels.
It’s expected that the execution of the above activities will be managed mainly on the field, by visiting partners and meeting clients in all Italian geography. This in order to manage and increase the assigned portfolio and/or perform training activities on the products.
The responsibilities for this role include:
Marketing – targeting - clustering
• Sell AIG insurance, services, or products and being responsible for activities associated with making sales including identifying viable customers, prospecting, conducting research/analysis related to sales, creating/tailoring solutions to meet customer needs, developing proposals, presenting/pitching, closing deals, and providing assistance during initial start-up of new accounts developing and expanding account relationships and refer them to the direct manager
• Identify agents and brokers with additional profit potential and develop action plans to expand those relationships or conversely identify brokers and agents with limited value to decide consequent actions
• Generate program growth ideas to ensure sales opportunities are being maximized while results meet target loss ratio.
Intermediaries relationship & servicing
• Work in conjunction with other departments i.e. underwriting, claims, marketing, operation/customer service centers, IT, actuarial, & sr mgmt to ensure Co. & customer goals are being met (or exceeded) by ensuring efforts/activities are compliant & consistent with AIG standards, procedures, & policies. Assists on sales projects & initiatives & works
• Ensure client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered.
• Develop partnerships with accounts, reviews and assesses account performance, identifies areas to improve accounts, and provides training/overall assistance to accounts in an effort to meet and/or exceeded Company and customer goals/objectives.
• Meet with current brokers to value their cluster and evolution possibilities
• Organize – where it’s necessary – training courses
Monitoring and Reporting
• Measure and monitor all the performances against various criteria (e.g. loss ratio, GPW cash flow, commercial performance, ratio analysis, RAAP)
• Complete all visit /contact activity documentation to provide a record for performance tracking and assist in targeting future sales effort
• Ensure that data entry and reporting per clients and broker are created in a timely and accurate fashion for the quarterly review process
Accountabilities for the role
• 50 % - Sell AIG insurance, services, or products and is responsible for activities associated with making sales including identifying viable customers, prospecting, conducting research/analysis related to sales, creating/tailoring solutions to meet customer needs, developing proposals, presenting/pitching, closing deals, and providing assistance during initial start-up of new accounts.
• 30 % - Work in conjunction w/ other departments i.e. underwriting, claims, marketing, operation/customer service centers, IT, actuarial, & sr mgmt to ensure Co. & customer goals are being met (or exceeded) by ensuring efforts/activities are compliant & consistent with AIG standards, procedures, & policies.
• 20 % - Develop partnerships with accounts, reviews and assesses account performance, identifies areas to improve accounts, and provides training/overall assistance to accounts in an effort to meet and/or exceeded Company and customer goals/objectives.
What you’ll need to succeed
broad knowledge of insurance products and financial analysis
high school or University degree
excellent communication and presentation skills
proved experience in sales (insurance or other services)
good level of English and fluent in Italian
ability to manage, prioritize and meet deadlines without constant supervision
specific experience in intermediaries management
goal driven mindset
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
SM - Sales & MarketingAIG Europe S.A.- General Representative for Italy