Job Description
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50,
Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.
Our mission is simple: End Cyber Risk.
We’re looking for a Business Systems Administrator to be part of making this happen.
Position Overview and Objective
The Business Systems Administrator partners closely with the Business Applications team,fellow NetSuite administrators, and key business stakeholders to ensure NetSuite (and other important tools like Zip (Procurement/Sourcing) and Navan (Time & Expense), etc.) are used effectively, consistently, and in alignment with shared enterprise standards.
With a strong focus on NetSuite as the core ERP, this role translates Finance, Procurement, and accounting requirements into scalable configurations, workflows, and user-friendly solutions that drive efficiency, control, and continuous improvement.
In addition, working knowledge of procurement and Time & Expense platforms such as Zip,Navan or similar tools is essential, as the role serves as the functional and technical owner of the source‑to‑pay ecosystem, supporting end-to-end processes across sourcing, purchasing, and expense management.
Blending business acumen with systems expertise, the administrator collaborates confidently with Business—from System Admins to Managers—to deliver platforms that operate as strategic assets rather than just supporting tools.
Primary Responsibilities and Duties may include:
System Administration & Configuration
Internal Team Partnership & Communication
Change Execution, & Documentation
Support & Issue Resolution
Integrations & System Awareness
Access & Governance Support
Key Skills
Solid problem-solving skills.
Ability to understand our organization’s business.
Ability to understand our Business Tool ecosystem.
Understanding iPaaS solutions (e.g. Jitterbit, Boomi, etc.) and how your tool stack connects to other internal applications.
The ability to quickly acquire working knowledge of connected business tools is a plus, these tools include but may not be limited to (Adaptive/Pigment, High Radius, Workday, Navan/Concur/Expensify, Avalara, Coupa/Zip etc.).
Computer literate and proficient in standard office applications for Word, Excel and Outlook.
Collaborative and consultative abilities to work with non-technical end users.
Aptitude for eliciting user requirements and developing both process and technical solutions.
Key Competencies
Working knowledge of SOX compliance and tracking, including active participation in internal and external audits.
Ability to manage individual work efforts as part of the Jira Sprint/Release process.
Working knowledge (preferably in a development environment) of JavaScript/Suite Script, SQL, and HTML.
Exposure to REST/SOAP, APIs, XML/JSON and SSO/TBA
Finance/Accounting exposure and/or background are also preferred.
Minimum Qualifications
3-5 years of systems administration experience
Experience or familiarity with deifferent accounting platforms (e.g., NetSuite, Coupa, Jaggaer, SAP Ariba, Zip, Navan or similar).
Have NetSuite Admin or other certifications, or having Interest in pursuing preferred NetSuite Certifications include ERP Consultant, Financial User, Suite Analytics, Application Developer, etc.
Proficiency in Microsoft Office (Excel, Word, Outlook) for documentation, data analysis, and stakeholder communication.
Willingness to continue growing through experience and/or study and certification.
Minimum expectation of a bachelor’s degree OR equivalent education/experience.
Environment and Physical Demands
Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment.
Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.
If located in a company office, it often requires the mobility to physically navigate the space.
In the event of business travel, mobility is sufficient to utilize public and private transport and navigate to essential locations.
May include moving or lifting of 25 pounds or less (e.g. office chairs, reams of paper).
About Arctic Wolf
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024),
Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
We celebrate unique pe